The temperature in Taychester is always at least 10 degrees lower than the temperature in Charlesville.
Given That ....
The temperature in T is always at least 10 degrees lower than the temperature in C.
How Can it Be That ...
The average resident of C spends 10 to 20 percent more on winter heating expenses than does the average resident of T.
Evaluate / Goal
We need four reasons why people in the warmer city (C) are spending more on winter heating expenses, or, equivalently, why people in the colder city (T) are spending less on winter heating expenses.
(Since this is about averages, we don't care about real number totals or individual data points.)