Consumer: I would like to have the features contained in the latest upgrade to your computer software package, but I am leery of installing the upgrade because a friend has told me he had a problem with it.
Your task
Describe the reasoning error the argument actually commits.
Common trap
Answers that name a real logical flaw the argument doesn't actually make.
Winning move
Articulate the gap in the reasoning yourself, then match it to the choice that describes that gap.