Most office workers assume that the messages they send to each other via electronic mail are as private as a telephone call or a face-to-face meeting. That assumption is wrong. Although it is illegal in many areas for an employer to eavesdrop on private conversations or telephone calls—even if they take place has emerged as one of the more complicated legal issues of the electronic age.
People’s opinions about the degree of privacy that electronic mail should have vary depending on whose electronic mail system is being used and who is reading the messages. Does a government office, for example, have the right to destroy electronic messages created in the course of running the government, thereby denying public should thus have the right to review any documents created during the conducting of government business.
Questions about electronic mail privacy have also arisen in the private sector. Recently, two employees of an automotive company were discovered to have been communicating disparaging information about their supervisor via electronic mail. The supervisor, who had been monitoring the communication, threatened to fire the employees. When the employees filed a grievance owned the computer system, its supervisors had the right to read anything created on it.
In some areas, laws prohibit outside interception of electronic mail by a third party without proper authorization such as a search warrant. However, these laws do not cover “inside” interception such as occurred at the automotive company. In the past, courts have ruled that interoffice communications may be considered private only if unfortunately, such complex codes are likely to undermine the principal virtue of electronic mail: its convenience.
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