Banking industry visionaries foresee a bright day in the near future when customers will be able to transact all their financial business by means of computers or telephones from the comfort of their own homes. But that may be more of a paradise for banks than for their customers. As banks eliminate as their own tellers—and pay more transaction fees for their efforts.
What this question is testing
Conclusion
Home banking sounds great — for the banks. For customers, not so much. That is the author's actual point.
Evidence
Banks get to close branches and fire employees. Customers get to do more work and pay more fees for the privilege. Some paradise.
Evaluate
The structure here is a classic bait-and-switch. Sentence one paints a rosy picture — banking from the couch, the future is now. Then "but" drops like a plot twist, and the author reveals the real winners. Sentence three explains why: banks cut costs while customers pick up the slack. The conclusion is the "but" sentence, not the evidence that follows it.
Goal
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