Reading Comprehension

PT150 · S1 · P2 · Q9 The Cognitive Interview

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When interviewing witnesses to a crime, police interviewers seek to maximize the amount of information that a cooperating eyewitness can give them so that they can generate leads to follow, confirm or disconfirm alibis, and so forth.

Topic

Three police interview techniques for getting more information from cooperative eyewitnesses: the cognitive interview, hypnosis, and instructed eye-closure.

Framework

Problem/Solution. P1–P3 lay out two existing techniques and what's wrong with each; P4 introduces a third option that solves the problems.

Main Point

Instructed eye-closure is the ideal interview technique because it captures the recall benefits of the cognitive interview without the training overhead, and it works on every witness — unlike hypnosis, which has accuracy and applicability problems. Most Valuable Sentence:

P1: Setting up the problem

Police want to maximize what cooperative witnesses can recall. The cognitive interview is one technique designed to do that.

P2: The cognitive interview — effective but complex

Combines cognitive recall techniques with social-psychology communication skills. It increases details recalled without lowering accuracy, but it's complex, takes long training, and even trained officers tend to drift from the procedure.

P3: Hypnosis — simpler, but less accurate

Less complex than the cognitive interview. But overall accuracy is not improved (and sometimes drops), it produces a "false confidence" effect (witnesses believe their incorrect details too), and not every witness is even susceptible to hypnosis.

9.

The author would be most likely to agree with which one of the following statements?

  1. Correct

    There is reason to worry

    Why this is right

    We were told at the end of the 2nd paragraph that, "A problem associated with the cognitive interview is that it is complex ... Because of this complexity, even trained officers deviate from the procedures specified in the cognitive interview training". The author thinks that this complexity is problematic / worrisome. Why? In part, because it leads to trained officers' deviating from the specified procedures. If an author finds X to be a problem associated with the cognitive interview, then the author would probably agree that "there is reason to worry about X, when it comes to the cognitive interview".

    Skill tested: Author Opinion · how this choice captures the passage's function is the move to repeat next time.

    77% picked this

  2. An interviewer's success at eliciting

    Too Strong: derives largely

    To pick this answer, we would need textual support where the author is stressing that rapport is a causal difference-maker when it comes to getting good info from a witness. But the only text where "rapport" is mentioned is in the 2nd paragraph, where it's brought up as one example in a list: "... communication strategies developed by social psychologists, such as conversation-management skills and techniques for building rapport between interviewer and interviewee." That sentence is just factually telling us that these are two of the techniques developed by social psychologists. It doesn't give us reason to think the author finds rapport to be a crucial factor in the success of an interview (especially given that rapport-building is part of the cognitive interview method, which the author ultimately rejects).

    5% picked this

  3. Though it suffers from significant

    Too Strong: no training

    We are told that the techniques involved in hypnosis are "much less complex" than those involved in the cognitive interview, but that's not as strong as saying that conducting hypnosis on people "requires essentially no training". Do any of us believe we could go out there and successfully hypnotize someone with essentially no training?

    4% picked this

  4. When interviewing witnesses, police interviewers

    Contradicted

    In the final paragraph it says that, "Recent studies demonstrate that instructed eye-closure can benefit recall for both visual and auditory materials". Since the author is endorsing eye-closure, she thinks that interviewers can use the same technique whether it's visual or auditory.

    5% picked this

  5. An increase in the complexity

    Too Strong: usually

    We talked about one example of a complex interview procedure, the cognitive interview. Whatever was said about the cognitive interview wouldn't allow us to to generalize and say that "this is usually true when interviews get more complex". Furthermore, the cognitive interview didn't even suffer from any decrease in reliability. The 2nd paragraph tells us that it had little impact on the number of incorrect details reported.

    10% picked this

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