When interviewing witnesses to a crime, police interviewers seek to maximize the amount of information that a cooperating eyewitness can give them so that they can generate leads to follow, confirm or disconfirm alibis, and so forth. One method for eliciting witness might otherwise provide is the cognitive interview.
Developed by psychologists and adopted by police forces around the world, the cognitive interview combines cognitive techniques known to improve recall, such as multiple retrieval attempts, with communication strategies developed by social psychologists, such as conversation-management skills and techniques for building rapport between interviewer and interviewee. The general consensus is that this training, and even trained officers often deviate from the procedures specified in the cognitive interview training.
An alternative to the cognitive interview is hypnosis. Indeed, hypnotic investigative interviewing was a precursor to the cognitive interview. However, even though the techniques involved are much less complex, the evidence suggests that overall accuracy, as determined by the proportion of correct to incorrect responses, is not generally improved with hypnosis; in There are other practical difficulties, most notably that not all witnesses are susceptible to hypnosis.
For police interviewers, the ideal method for eliciting additional information from an eyewitness would be one that requires no special training for the interviewer, that can be applied to the entire population of potential witnesses, and that has a positive effect on correct memory reports, with no corresponding increase in false details achieved with no increase in errors, no specialist training, and no greater complexity of interviewing technique.
What this question is testing
Anticipate
This is an Author Opinion question, so step back and ask: what does the author actually believe, and what specific claims do they make?
The author thinks the cognitive interview works (more recall, no loss of accuracy) but has a real practical problem — its complexity. Even officers who are fully trained on it drift from the procedure in actual interviews. Hypnosis, on the other hand, is simpler but has accuracy problems and a "false confidence" effect. And instructed eye-closure looks ideal. Those are the author's actual views.
Goal
Looking for an answer that matches one of the author's specific claims, with the right technique. Common traps to watch for:
Answers that overgeneralize ("easier methods always yield more accurate information")
Answers that pin a problem on the wrong technique (false confidence is a hypnosis problem, not a general one)
Answers that propose conditional rules — e.g., — that the author doesn't state
Reading along? Open the full official question in LawHub — we show a fragment here and keep the reasoning in our own words.