Company president: Grievance procedures should

Answer choices

1. A

   Unrelated to Goal1% picked this

   People who file grievances are unreasonable and would resist listening to

   This answer doesn't explain why it's bad to do mediation late. It just makes it sound like it's bad to do mediation at all, like it would be hopeless no matter when we started. This answer makes it seem like we'd be wiser to think of this problem as Paradox, so that we keep in our mind, "GIVEN THAT the author does think mediation is effective, WHY IS IT THAT the author thinks that late mediation isn't effective?"

   1%
2. B

   Unrelated to Goal5% picked this

   Many disagreements are already being solved without the intervention of

   This answer doesn't explain why it's bad to do mediation late. It talks about people who don't use mediation at all.

   5%
3. C

   Correct82% picked this

   Adversaries’ positions tend to harden as a dispute wears on, making

   Why this is right

   This offers a reason why it's bad to do mediation late. It says that "as a dispute wears on" (i.e. the later it goes ..) the more people become affixed to their viewpoints. They become set in their ways. Stubborn. Their positions harden. The goal of mediation is to find a compromise. If two people were getting a divorce and both of them expressed a desire in keeping the house they co-own, an early mediation might be able to find a compromise, "Okay, she keeps the house, but he keeps the dog." But if this couple doesn't get a mediator until they've already been disputing for a while, then they may have both dug their heels into getting the house, and so then there's no way to achieve a compromise.

   Skill tested: Strengthen · how this choice captures the argument's function is the move to repeat next time.

   82%
4. D

   Unrelated to Goal0% picked this

   Respondents tend to be supervisors who cannot give in to employees

   This answer doesn't explain why it's bad to do mediation late. It just makes it sound like supervisors have a hard time admitting to wrongdoing when an underling files a grievance about them. But this answer has nothing to do with why mediation would be helpful if it just started earlier.

   0%
5. E

   Unrelated to Goal11% picked this

   The mediation process itself is likely to cost as much in time and money as

   This answer doesn't explain why it's bad to begin mediation late. It seems to make mediation out to not be any sort of cost-saving over alternative processes. But it offers no contrast between why mediation would be better / more effective early in the process vs. later. If anything, starting mediation earlier might mean that it will be longer and thus more expensive overall. Beginning mediation later might be a good thing because it would save money? That would go the opposite direction of what we're trying to support (which is that late mediation = bad). But we don't even care about cost. We're just supposed to be analyzing effectiveness, which is measured in terms of whether it succeeds in working out a resolution.

   11%